Report a lost or stolen card
United States: 1-844-540-8255
We’re available by phone to help you.
An epay® representative will deactivate your lost or stolen card immediately. In the event your card was stolen, this may help prevent fraud.
If you are abroad a Master Card® representative will deactivate your lost or stolen credit or debit card and then notify epay® immediately
epay® will work with you to replace your card and ship it to you within 24 to 72 hours.
Get emergency cash and a replacement card
When you are traveling, Master Card® will help. Master Card® will block your card (if the card number is known) and connect you with epay®. Then, following epay®’s approval, you can also get an emergency card replacement within one to three business days. * Alternatively we can arrange for cash to be available at a location near you, usually within hours of epay®’s approval.
*Some restrictions/limitations apply